Straightforward answers to common boiler, heating and landlord questions
General guidance for domestic and commercial clients. For advice specific to your property, speak to our team.
How much does a boiler repair cost?+
The cost depends on the fault, access and whether replacement parts are required. We explain the likely work and costs before proceeding wherever possible.
How quickly can an engineer attend?+
Attendance depends on your location, the urgency of the issue and current engineer availability. Urgent heating and gas problems are prioritised.
Should I repair or replace my boiler?+
We consider the boiler's age, condition, repair history, parts availability and expected future reliability before recommending repair or replacement.
How often should a boiler be serviced?+
Most boilers should be serviced annually. This supports safe operation, helps identify developing issues and may be required to maintain a manufacturer warranty.
What happens during a boiler service?+
The engineer inspects the boiler and flue, checks key safety and operating measurements, tests controls and records the service findings.
Is boiler servicing required for landlords?+
Landlords must ensure gas appliances are maintained safely and arrange the legally required gas safety checks. Annual servicing is a practical way to support reliable operation.
What certificates do landlords need?+
A valid Landlord Gas Safety Record is generally required for rented properties with gas appliances. Requirements can vary with the property and installation, so confirm the current legal obligations for your situation.
Do you work with facilities and property management companies?+
Yes. We support property managers, facilities teams, housing providers and contractors with planned maintenance, reactive repairs and project work.